Frequently Asked Questions
How much does an appointment cost?
We charge a flat hourly rate of $100. A typical saddle fitting usually takes an hour and a half. Flocking adjustments on site start at $50 .We start charging for mileage 20 miles outside of Fort Collins. For example; $25 Loveland/ Longmont area, $50 Denver/Golden area, $75 Parker/Littleton, $100 Castlerock/Larkspur. $125 Black Forest/Colorado Springs. The mileage is split among clients scheduled as a group at the same barn.
How do I pay for my appointment?
We can take cash, check, or card on site. We can also send you a link to pay online through our online store. We do not except Venmo at this time.
Will I need to ride during my appointment?
If you are scheduled for a saddle fitting appointment, and looking to purchase a new saddle, please be prepared to ride in both directions, and in all three gaits. If we are evaluating your saddle we are always happy to watch you ride before and after we do adjustments, however, it’s not always necessary.
Who should be at my appointment?
If you are working with a trainer, we recommend we schedule a time where they are available to give their valuable input. If we are shopping for a new saddle, the person/people who will be frequently riding the horse should be at the appointment so we can asses their needs as riders. If family member’s or friend‘s opinions are imperative to your decision, please have them there as well.
Will I need to purchase a saddle the day of my appointment?
Nope! After your saddle fitting appointment, we hope to leave one saddle with you for a seven day trial! We want our riders to get at least three rides in a saddle before making a final decision to make sure they are confident in their saddle. All saddles left on trial need to be purchased or returned to the store on the 7th day.
Can Jen do adjustments on site?
In most cases, Jen can do flocking adjustments on site! We also can exchange gullets, and do minor stitching repairs while we are at your barn. For complete reflocks, tree evaluations, and major flocking adjustments, we need to schedule a time to have your saddle in our workshop for about a week.
What do I need for my appointment?
Please have your horse(s) caught, groomed, and standing in a flat area where they can be comfortable and relaxed. We will need a saddle pad, girth, and stirrups for test rides so it is a good idea to have these easily accessible. (We will have extra if you need to borrow some). Please have all tack that you want evaluated in the area we will be working.